A good multichannel strategy increases customer satisfaction and
retention rates. A well-built chatbot makes it happen. Machine
learning and Artificial Intelligence have helped chatbots come
impressively close to a human-like interaction. But a good
multichannel chatbot will ask for help when needed. It can
seamlessly hand off a complex or challenging task to a human
representative. In this way, companies are able to tackle the
issue of service quality in their multichannel strategy.
It can seamlessly hand off a complex or challenging task to a
human representative. In this way, companies are able to tackle
the issue of service quality in their multichannel strategy.
Integrate our bots seamlessly across website, mobile apps,
facebook, telegram, whatsapp and slack, Google hello